At the moment, we do not ship internationally. Sweka.ma provides delivery services only within Morocco to ensure freshness and product quality.

Delivery times vary depending on your city:

• Major cities (Casablanca, Rabat, Marrakech, etc.): 1–2 days

• Other regions: 2 days
  Fresh products are always shipped as quickly as possible to ensure optimal freshness.

We accept the following payment methods:

• Cash on Delivery (COD)

Yes. Sweka.ma uses secure payment systems, encrypted connections, and trusted delivery partners to ensure a safe and reliable online shopping experience. Your personal information is fully protected.

Placing an order is simple:

1. Browse our products (fruits, vegetables, spices, dry fruits, groceries).
2. Add the items you want to your cart.
3. Go to checkout and enter your delivery details.
4. Choose your payment method.
5. Confirm your order.

You will receive a confirmation message once your order is placed.

You can request a cancellation or modification within a short time after placing your order (before it is prepared or shipped).
To update your order, contact our customer support through:

• Phone

• WhatsApp

• Email
  Orders already shipped cannot be modified.

No, you can order as a guest.
However, creating an account allows you to:

• Track orders more easily

• Save your address

• Access special offers

• View your order history

You will receive a tracking update once your order has been shipped.
Depending on your location, tracking is provided via:

• SMS or email updates

• A tracking link (where available)

• Customer support assistance

If you receive a damaged, spoiled, or incorrect item, you can request a return, refund, or replacement within the allowed time period.
Contact us with:

• Your order number

• A photo of the product

• A short explanation

Our team will process your request quickly and fairly.